Privacy policy

1. Site Editor

Kichechef exploitation s.à r.l.
Commercial sign: Kichechef
Head office: 69, parc d’activités Mamer-Cap, L-8308 Capellen
RC : B174000
VAT: LU25840942
Phone: +352 26 30 30 – 1
Mail: info@kichechef.lu

 

2. Confidentiality

In light of the new European data protection regulations that came into effect on May 25, 2018 (GDPR), Kichechef informs you that it respects your privacy and handles your personal data with great care.

In particular,

• We undertake to only collect your data strictly necessary to execute the contract (last name, first name, address, email, and telephone number).
• In order to provide you with quality service, we will retain your data to contact you regarding the implementation of after-sales service guarantees and for possible recall actions by our suppliers.
• We will never share your data with third parties*.
• Your data will only be used to ensure the execution of the contract(s).
• Our computer networks and databases are fully secure.
• You can request an extract of your personal data at any time.
• You have the right to modify your data at any time to keep it up to date.
• You may exercise your right to have your data forgotten*.

For any questions or requests regarding the protection of your data, please contact us by post or by email at: gdpr@kichechef.lu.

* except for legal exceptions (e.g. mandatory minimum retention of 10 years for all accounting documents, requests from administrations, etc.)

 

3. Cookies

When you visit our website, cookies may be automatically installed or temporarily saved on your device to improve your browsing experience. Cookies do not allow us to identify you; they are used for analytical purposes, such as the number of pages visited, the date and time spent on our website, etc.

To manage your cookies, you can visit your browser’s help page:

• Internet Explorer
• Chrome
• Safari
• Firefox
• Opera

3.a. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored on a Google server. Google uses this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google’s behalf. Google does not associate your IP address with other Google data. You can disable the installation of cookies by changing certain browser settings. However, if you do so, you may not be able to use certain features of the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes described above.

You can visit the guide Google Analytics Cookie Usage on Websites for more information about cookies.

If you wish to disable Google Analytics on your internet browser, please note that Google Inc. has developed an internet browser add-on that allows you to block the use of your data by Google Analytics javascript files: http://tools.google.com/dlpage/gaoptout?hl=fr

3.b. Facebook

This website uses a “Facebook Pixel”, a web analytics service provided by Facebook Inc. (“Google”). This service allows us to measure the performance of Facebook ads and optimize their delivery by creating retargeting audiences. The data collected is anonymous; we do not have access to the personal data of individual Facebook users. Only Facebook can link this browsing information to your profile and use it for its own advertising purposes in accordance with its Data Usage Policy.

By using this website, you expressly consent to the processing of data collected about you by Facebook under the conditions and for the purposes described above.

You can manage your advertising preferences on Facebook by visiting the following page: http://www.facebook.com/ads/website_custom_audiences/

 

4. Other personal data collected on the website

Visitors are informed that the website uses various data processing operations to ensure communication and the exchange of information with visitors. We only collect basic personal data about you, which may include your name, address, email, etc.

These data processing operations allow us to:

• Contact visitors in the form of a newsletter (managed via the platform mailchimp.com),
• Respond to and manage contact requests.

The data collected is used for internal purposes only and transferred to the individuals responsible for processing user requests. Your personal data will under no circumstances be shared with any other company for commercial or other purposes.

We retain your personal data for as long as the reasons for its collection require it or as required by law. Information used for marketing purposes will be retained until you request us to modify or delete it.

In accordance with the General Data Protection Regulation, anyone wishing to exercise their rights of access, rectification, deletion, or opposition should contact the following department:

Kichechef exploitation s.à r.l.
69, parc d’activités Mamer-Cap
L-8308 Capellen
info@kichechef.lu

For more information about your rights regarding the protection of personal data you can visit the website of the National Commission for Data Protection in Luxembourg.